SMS Terms of Service

About Our SMS Services

FLOWLEADS provides SMS automation services to small businesses including barbershops, salons, spas, and other service providers. If you received a text message through our platform, it was sent on behalf of a business with whom you have an existing relationship.

Consent & Opt-In

By providing your phone number and checking the SMS consent box on any booking or intake form powered by FLOWLEADS, you expressly consent to receive automated SMS messages from the business you are engaging with. Consent is not a condition of purchase.

Example opt-in language displayed at the point of collection:

This consent checkbox is required before any SMS messages are sent. Consumers must affirmatively opt in by checking the box on the booking or registration form.

How You Received This Message

You are receiving SMS messages because you provided your phone number and opted in through one of our business clients via:

• Checking the SMS consent box on an online booking or scheduling form
• Checking the SMS consent box on an in-person intake or registration form
• Providing written consent at a business location

Types of Messages

Messages sent through our platform may include:

• Appointment reminders and confirmations
• Booking notifications and updates
• Promotional offers and discounts from businesses you patronize
• Service-related updates and announcements

Opting Out

You can opt out of receiving SMS messages at any time by replying STOP to any message. Once you opt out:

• Your request will be processed immediately
• Your phone number will be added to our suppression list
• You will not receive further SMS messages from that business through our platform

Note: Opting out of SMS messages does not affect any other communication preferences you may have with the business directly.

Getting Help

If you need assistance, you can:

• Reply HELP to any message for support information
• Contact the business directly using the information provided in the message
• Reach out to us using the contact information below

Message Frequency & Rates

Message frequency varies depending on your interactions with our business clients (appointments, promotions, etc.). Standard message and data rates from your mobile carrier may apply. Please contact your carrier for details about your messaging plan.

Privacy

We take your privacy seriously. Phone numbers and messaging data are used solely for the purpose of delivering messages on behalf of our business clients. We do not sell or share your personal information with third parties for marketing purposes. For more details, please review our Privacy Policy.